Quick Actions For A Missing Package

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Missing Package Shows as Delivered: Find Out What to Do

Quick Actions for a Missing Package

If you're facing a missing package that shows as delivered, follow these steps to rectify the situation:

Contact Customer Care

Call Vi customer care at 199 from your Vi number. Alternatively, you can reach out to your state's dedicated Vi customer care line.

Return the Item (if applicable)

For items fulfilled by Amazon, Amazon offers various return options. You can initiate the return process through their website or contact their customer service.

Transfer Account (if necessary)

If the package was delivered to an incorrect address due to an account transfer, you can transfer your Amazon account back to the previous country or region. Ensure that you have an active billing method in the previous location.

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